In addition to the previous post on the updates to the CRM 3.0 Clients for MS Outlook 2007, there is also an update available for the CRM back-end. Introducing an update to the CRM E-mail router!
Q: What does it do?
A: "This update allows the distribution of Microsoft Dynamics CRM e-mail message forwarding rules to mailboxes that are located on computers running Exchange Server 2007.
...The two components that are installed and configured are as follows:
* The Microsoft Dynamics CRM-Exchange E-mail Router Service
* The Microsoft Dynamics CRM E-mail Rule Deployment Wizard"
This is an awesome update providing that the MS CRM 3.0 E-mail Router couldn't be installed on MS Exchange 2007. So here's where to download it:
What is Microsoft Dynamics CRM 3.0 E-mail Router?
This is an optional component of Microsoft CRM 3.0, which when installed provides the ability for Microsoft CRM 3.0 to incoming/outgoing track e-mails. MS CRM 3.0 would still function without the e-mail router, however, it would mean e-mail tracking will become unavailable.