Saturday, February 17, 2007

Microsoft CRM 3.0 - MS CRM 3.0 E-mail Router supports Microsoft Exchange 2007

In addition to the previous post on the updates to the CRM 3.0 Clients for MS Outlook 2007, there is also an update available for the CRM back-end. Introducing an update to the CRM E-mail router!

Q: What does it do?
A: "This update allows the distribution of Microsoft Dynamics CRM e-mail message forwarding rules to mailboxes that are located on computers running Exchange Server 2007.
...The two components that are installed and configured are as follows:
* The Microsoft Dynamics CRM-Exchange E-mail Router Service
* The Microsoft Dynamics CRM E-mail Rule Deployment Wizard"

This is an awesome update providing that the MS CRM 3.0 E-mail Router couldn't be installed on MS Exchange 2007. So here's where to download it:
http://www.microsoft.com/downloads/details.aspx?FamilyID=f7656f0f-4195-4a7d-b654-2786787e1422&displaylang=en

What is Microsoft Dynamics CRM 3.0 E-mail Router?
This is an optional component of Microsoft CRM 3.0, which when installed provides the ability for Microsoft CRM 3.0 to incoming/outgoing track e-mails. MS CRM 3.0 would still function without the e-mail router, however, it would mean e-mail tracking will become unavailable.

2 comments:

Curtis said...

Actually the new version of the Microsoft Dynamics CRM 3.0-Exchange E-mail Router does not allow installation on the Exchange 2007 Server. It still requires installation on either Exchange 2000 or 2003. It will however allow the forwarding rules to be deployed to Exchange 2007 user mailboxes. I've included a short quote from the download page below:

"The Router cannot be installed on a computer that is running Exchange 2007."

Douglas Leung said...

Changed my blog entry accordingly. Thanks Curtis