Monday, February 19, 2007

Microsoft CRM 3.0 - E-mail Classification

In a recent UniqueWorld project for a customer, there was a need for all outgoing e-mails to be attached with a E-mail Classification.

This requirement was simple, yet it posed many challenges for Microsoft CRM 3.0 e-mail approaches (Send Direct E-mail, Send E-mail, Quick Campaigns). After much research and development, an awesome solution was finally reached! The solution integrates with the MS CRM 3.0 Web/Outlook Clients and proved to be a great success.

If you have similar issues with E-mail Classification in your organisation, please do not hesitate to contact UniqueWorld!

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